FAQ: Password Reset & Account Troubleshooting

Q: I've forgotten my password. How can I reset it?

A: You can reset your password by using any of the links listed below. 

• MLB BUNT : http://www.toppsapps.com/bunt/forgot_password 
• NFL HUDDLE : http://www.toppsapps.com/huddle/forgot_password
• KICK : http://www.toppsapps.com/kick/forgot_password
• UFC KNOCKOUT : http://www.toppsapps.com/knockout/forgot_password 
• NHL SKATE : http://www.toppsapps.com/skate/forgot_password 
• WWE SLAM : http://www.toppsapps.com/slam/forgot_password 
• THE WALKING DEAD UNIVERSE COLLECT: http://www.toppsapps.com/walkingdead/forgot_password
• STAR WARS CARD TRADER : http://www.toppsapps.com/swcardtrader/forgot_password
• MARVEL COLLECT! http://www.toppsapps.com/marvel/forgot_password
• DISNEY COLLECT! http://www.toppsapps.com/disney/forgot_password

Q: I signed up with Facebook, Google, or Apple and I don't remember creating a Password. Do I have one? 

A: Good news! Since you created an account with Google, Facebook, or Apple you don't need to remember a specific password for your Topps account. To sign into your account just use the applicable "Sign in With..." option.

Q: Can I add a password to my account if I signed up with Facebook, Google, or Apple?

A: We do not currently support passwords for third-party (Facebook, Google, and/or Apple) registered accounts. Accounts created with Google, Facebook, or Apple will not be able to associate passwords with their account.

Q: I'm running into a login issue, what should I do?

1. Verify Login Information: Ensure you're using the correct login credentials. 
   • If you created an account with Facebook, Google, Apple, please try using the applicable sign-in method.
2. Reset your password: (Email Accounts Only) Create a new password for your account if you don't remember your old one. 
3. Complete Troubleshooting Steps: Complete the following steps to correct any lingering technical issues. 
   • Close the application (if you are not familiar with how to manually close/quit an application, please see here: iOS/Android).
   • Re-launch the application (if your issue persists try the below steps). 
     • Uninstall the app
     • Clear your device's cache
     • Turn your device off and back on.
     • Reinstall the app
     • Sign into your account
4. Contact Support: If you're still encountering an issue please reach out to support by one of the methods listed here.